Tag: #mspfeature

PeopleScout Named a 2022 Global Leader in Recruitment Process Outsourcing by Everest Group for Fourth Consecutive Year

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Everest Group also recognised PeopleScout as a Major Contender in EMEA 

PeopleScout has been named a Leader in Everest Group’s Recruitment Process Outsourcing (RPO) Services PEAK Matrix® Assessment 2022 for the fourth consecutive year. In addition, PeopleScout was also named a Major Contender in Everest Group’s debut RPO PEAK Matrix for EMEA. 

“PeopleScout continues to improve its value proposition by expanding its client portfolio across multiple industries, improving its delivery footprint, and investing in its Affinix platform,” said Aniruddha Kulkarni, Practice Director, Everest Group. “Its ability to manage high volume recruitment programs, flexible and agile service delivery approach, and the capabilities of its Affinix platform helped it position as a Leader in Everest Group’s Recruitment Process Outsourcing (RPO) Services PEAK Matrix® Assessment 2022 – Global.” 

Everest Group classifies RPO service providers into three ascending categories of Aspirants, Major Contenders and the highest designation, Leaders. Everest Group’s PEAK Matrix® framework assesses the market impact and overall delivery capability of RPO service providers. 

“As we continue to place our clients’ needs at the forefront, this designation by Everest Group is humbling validation of our commitment to fostering consultative, strategic partnerships with our clients,” said Taryn Owen, President & COO of PeopleReady and PeopleScout. “In addition, to be named a Major Contender in the EMEA market is incredibly encouraging as we continue to expand our global capabilities to help our clients around the world connect with the best talent.” 

Everest Group’s assessment of PeopleScout on this year’s PEAK Matrix highlighted the following key strengths:  

  • PeopleScout is one of the largest providers in the global RPO market, with a strong presence in North America and a growing presence in the UK and Asia Pacific markets. 
  • PeopleScout serves clients across all industries and has expertise in hiring both blue- and white-collar professionals. 
  • Referenced clients reported that recruitment expertise and relationship management capabilities were strengths of PeopleScout. 
  • PeopleScout’s proprietary talent acquisition technology Affinix was recognised as a strong technology ecosystem, which includes an AI sourcing tool used to screen candidates sourced from public sources, existing talent pools and clients’ existing employees as well as its automated high-volume, virtual onboarding and internal mobility solutions. 
  • PeopleScout’s Affinix Analytics platform provides extensive dashboards as per clients’ needs, including visibility into requisition data, applicant data demographics, organisational diversity metrics and market benchmark data.  

Everest Group’s research is based on three key sources of information: its database of approximately 4,100 RPO deals, the operational capability of the 37 assessed RPO service providers and ongoing buyer surveys and interactions. To be named a Leader, RPO providers must have the highest maturity levels in market impact, vision and capability. 

To learn more about the RPO Services PEAK Matrix® Assessment 2022 visit the Everest Group website. 

PeopleScout Named a Leader in All Categories in NelsonHall’s 2021 NEAT Vendor Evaluation for RPO

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PeopleScout identified as a global leader for the fourth year in a row, recognised for global footprint, candidate experience and talent technology 

Chicago – January 13, 2022 – PeopleScout has been recognised as a Leader, the highest rating, in every category of NelsonHall’s global 2021 NEAT Vendor Evaluation for RPO. The categories include: Geographic Footprint and Scalability, TA Transformation Journey, Innovation in Technology/Tools, Innovation in Service, as well as an Overall rating. 

Nikki Edwards, Principal HR Technology & Services Analyst, NelsonHall, said: “PeopleScout continues to evolve its next-generation programs, services, service delivery, and cutting-edge tech, leveraging creativity, innovation, and expertise to ensure that its total talent solutions are fit for purpose for today’s talent challenges.” 

NEAT is NelsonHall’s vendor evaluation and assessment tool, offering companies around the world a comprehensive assessment of vendors’ offerings and capabilities. The NEAT for RPO allows strategic sourcing managers to assess the capability of vendors across a range of criteria and business situations to identify the best performing vendors overall, with specific capability in technology/tools innovation, services innovation, candidate experience, geographic footprint and scalability, and taking clients on a talent acquisition transformation journey.  

“Our commitment to providing our customers with best-in-class customer service and innovative talent solutions has never been stronger,” said Taryn Owen, PeopleReady and PeopleScout President & COO. “As we look to what’s next, we will continue to optimise our ability to partner with our clients to help them solve their toughest talent challenges through the right combination of insight, human touch, and next-generation technology.” 

Highlights from NelsonHall’s evaluation of PeopleScout on the 2021 NEAT Vendor Evaluation include the company’s: 

  • Broad range of existing and new RPO, and more widespread talent solutions, including those established for working in the COVID-19 world 
  • Deep expertise in Talent Advisory services, notably employer branding, assessment, recruitment marketing, and the future of work consulting  
  • Global footprint across North America, EMEA and APAC through the 2018 acquisition of TMP Holdings LTD and previous acquisitions 
  • Commitment to diversity, equity and inclusion, notably in pairing technology and talent advisory services for recruitment marketing and employer branding to deliver results  
  • Technology innovation, notably its comprehensive set of enhancements to its next-generation AffinixTM platform, including advanced use of automation, AI, and ML; Affinix Analytics with its Ask Affinix feature; and its roadmap of technology and tools to augment Affinix 
  • Unified approach to operational delivery and technology platforms and greater TrueBlue brand collaboration in tailored solutioning for clients. 

A Leader designation on the NEAT vendor evaluation is based on a combination of analyst assessments and feedback from RPO vendor clients. Interviews with clients focus on measuring the vendor’s ability to deliver immediate benefit as well as evaluating the vendor’s suitability to meet future requirements.   

Learn more about PeopleScout’s 2021 NelsonHall NEAT Vendor Evaluation by downloading the full report. 

About NelsonHall 
NelsonHall is the leading global analyst firm dedicated to helping organisations understand the ‘art of the possible’ in digital operations transformation. With analysts in the U.S., U.K., and Continental Europe, NelsonHall provides buy-side organisations with detailed, critical information on markets and vendors (including NEAT assessments) that helps them make fast and highly informed sourcing decisions. And for vendors, NelsonHall provides deep knowledge of market dynamics and user requirements to help them hone their go-to-market strategies. NelsonHall’s research is based on rigorous, all-original research, and is widely respected for the quality, depth, and insight of its analysis. 

About PeopleScout  
PeopleScout, a TrueBlue (NYSE:TBI) company, is a leading RPO provider managing talent solutions that span the global economy, with end-to-end MSP and talent advisory capabilities supporting total workforce needs. PeopleScout boasts 97% client retention managing the most complex programs in the industry. The company’s thousands of forward-looking talent professionals provide clients with the edge in the people business by consistently delivering now while anticipating what’s next. Affinix™, PeopleScout’s proprietary talent acquisition platform, empowers faster engagement with the best talent through an AI-driven, consumer-like candidate experience and optimises the talent process through data and actionable insights. Leveraging the power of data gleaned from engaging millions of candidates and contingent associates every year, PeopleScout enhances talent intelligence for clients across more than 70 countries with headquarters in Chicago, Sydney and London and global delivery centres in Toronto, Montreal, Bristol, Krakow, Gurgaon and Bangalore. For more information, please visit www.peoplescout.com.  
 
Press Contact: 
Sarah Katz Candelario 
Vice President of Marketing and Communications 
skatz@peoplescout.com 

PeopleReady President, Taryn Owen, Expands Role to Lead PeopleScout

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Expansion of Owen’s role to focus on driving ongoing digital transformation and delivery model enhancements across both PeopleReady and PeopleScout brands

TACOMA, Wash.— Sept. 22, 2021—   Today, TrueBlue announced that PeopleReady President, Taryn Owen, has also been named President of the staffing leader’s RPO brand, PeopleScout. This marks a significant expansion of Owen’s current role. Owen will lead the ongoing mission-driven digital transformation of both businesses to connect people and work. The segments will continue to operate as independent brands with separate teams.

Owen has been with TrueBlue since 2010. Before being appointed President of PeopleReady in December 2019, Owen served as President of PeopleScout from 2013 to 2019. Over her tenure as PeopleScout President, Owen led the organization through a period of substantial growth, global expansion, and the launch of its award-winning Affinix™ talent technology. Owen has assumed leadership for PeopleScout from outgoing President Brannon Lacey. Lacey has stepped down to become the CEO of a private equity-backed technology company.

Since becoming PeopleReady President in 2019, Owen has spearheaded the company’s pandemic response and digital transformation. This includes the ongoing elevation of its JobStack™ app, delivery models, and brand to make it faster and easier than ever before to connect people and work.

“Taryn’s track record of success at TrueBlue and with our PeopleReady and PeopleScout brands, combined with her deep expertise in recruiting and staffing, strategic vision, and proven ability to drive digital transformation, perfectly position her to lead these brands forward,” said TrueBlue CEO Patrick Beharelle. “We have incredible talent at all levels of both organizations, are executing on our strategic plans, and are excited to drive more value for our customers and more opportunities for our people as we build on our strong results in the first half of the year.”

Owen has been recognized for her industry leadership with numerous awards, including annual appearances on the Staffing Industry Analysts’ (SIA) Staffing 100, the SIA Global Power 150 Women in Staffing, and the HRO Today HR Superstars lists.

About TrueBlue
TrueBlue (NYSE: TBI) is a leading provider of specialized workforce solutions that help clients achieve business growth and improve productivity. In the past year, TrueBlue connected more than 490,000 people with work. Its PeopleReady segment offers on-demand, industrial staffing, PeopleManagement offers contingent, on-site industrial staffing and commercial driver services, and PeopleScout offers recruitment process outsourcing (RPO) and managed service provider (MSP) solutions to a wide variety of industries. Learn more at www.trueblue.com.

PeopleScout is the No. 1 Managed Service Provider for the Third Consecutive Year on HRO Today’s MSP Baker’s Dozen

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PeopleScout also Named No. 1 in Quality of Service for the Third Year in a Row, Solidifying MSP Leadership Position

Chicago — May 7, 2019 — PeopleScout has been recognised as the No. 1 Managed Service Provider on HRO Today’s MSP Baker’s Dozen Customer Satisfaction Ratings for the third consecutive year. In addition to being named number one overall, PeopleScout was ranked No. 1 in Quality of Service for the third straight year, No. 2 in Breadth of Service and No. 7 in Size of Deal.

“PeopleScout continues to distinguish itself from the competition with its extraordinary service culture, once again leading the HRO Today MSP Baker’s Dozen Customer Satisfaction Survey,” said Elliot Clark, CEO and Chairman of SharedXpertise and HRO Today. “With a multinational footprint and excellent technology, PeopleScout’s number one ranking is driven by a superior customer experience that no other provider currently offers.”

PeopleScout has a proven commitment to building consultative partnerships that drive MSP program success. The company’s MSP programs leverage powerful analytics and a wealth of experience to optimise supplier and workforce performance, maximise efficiency, increase cost savings and ensure compliance. PeopleScout solutions support the full spectrum of talent management across all disciplines, skill levels and geographies with high end-user satisfaction rates.

“Thank you to our clients for their commitment to our partnerships and growth through PeopleScout’s MSP platform. We are incredibly honored to receive the top ranking on the MSP Baker’s Dozen for the third year,” PeopleScout President Taryn Owen said. “We are strongly focused on creating a culture of service excellence. This award underscores the importance of that focus. We look forward to continuing to partner with our clients to help guide them from now to next through the strength of our workforce management solutions.”

PeopleScout builds dedicated supplier networks for its clients using a proven evaluation framework. By ranking suppliers against client strategic priorities and cost, quality and compliance benchmarks, PeopleScout ensures best-fit suppliers for its clients. This strong supplier management focus allows PeopleScout to optimise a client’s supply base across all job categories and geographies to drive industry-leading performance and customer service.

In 2018, Affinix, PeopleScout’s proprietary talent technology, expanded its analytics function to include MSP program data. Affinix Analytics monitors supplier trends, programme performance and pricing components within a client’s program. Measures such as fill rates, time-to-fill and mark-up rates are updated via dashboards on a daily basis and comprehensive compliance readouts are reviewed quarterly. Affinix Analytics also provides a top-down view of all PeopleScout MSP programmess to monitor trends and create advanced alerts.

With three consecutive No. 1 rankings on the MSP Baker’s Dozen, the No. 2 ranking on HRO Today’s inaugural Baker’s Dozen for Total Workforce Solutions, strong rankings as an Enterprise, APAC and Healthcare RPO leader and the positive reception of Affinix in the marketplace, PeopleScout is positioned to provide innovative talent solutions across the total workforce spectrum.

HRO Today surveys current buyers of MSP services for its Baker’s Dozen, which ranks the top 13 MSPs in the industry. PeopleScout has been named to this elite list every year since its inception. Learn more on the HRO Today Magazine website.

About PeopleScout

PeopleScout, a TrueBlue company, is the world’s largest RPO provider managing talent solutions that span the global economy, with end-to-end MSP and talent advisory capabilities supporting total workforce needs. PeopleScout boasts 98% client retention managing the most complex programs in the industry. The company’s thousands of forward-looking talent professionals provide clients with the edge in the people business by consistently delivering now while anticipating what’s next. Affinix, PeopleScout’s proprietary talent acquisition platform, empowers faster engagement with the best talent through an AI-driven, consumer-like candidate experience with one-point ATS and VMS integration and single sign-on. Leveraging the power of data gleaned from engaging millions of candidates and contingent associates every year, PeopleScout enhances talent intelligence for clients across more than 70 countries with headquarters in Chicago, Sydney and London and global delivery centers in Toronto, Montreal, Charlotte, Bristol, Krakow, Gurgaon and Bangalore. For more information, please visit www.peoplescout.com.

Talking Talent: Getting the Most out of MSP

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In this episode of Talking Talent, we talk about Managed Service Providers or MSPs.

An MSP is a contingent workforce management solution managed by an external organisation that combines process, personal expertise and technology to support an organization’s gig, temporary, temp-to-hire, direct hire, independent contractor administration, Statement of Work hiring and other complex services such as vendor management.

There is a spectrum of organisations seeking MSP services – some are looking for the first time, others have mature programmes focused on driving continuous improvements and others that are transitioning into a Total Workforce Solution. In this episode, we dig into the issues affecting MSP programmes at all maturity levels.

Joining us is Jen Torres, MSP client portfolio leader at PeopleScout. Jen has more than 12 years’ experience as a partner to Fortune 100 companies seeking MSP solutions. Her creativity and innovation helped some of the country’s largest financial and technology institutions launch and develop workforce operations into industry-leading programmes. She is known for her “passion for people” and excellence in leading custom workforce solutions with an emphasis on customer service.

Jen explains what leaders should consider if they are pursuing MSP services for the first time, what implementing a second or third generation programme looks like and what steps organisations need to take if leaders want to transition to a total workforce solution. Jen also shares what technology means to a successful MSP or total workforce solutions programme and what she’s excited about for the future of workforce management.

Learn from our other PeopleScout experts in previous Talking Talent episodes: