Time is Running Out to Close the Widening Skills Gap, Reveals New Research from TrueBlue’s PeopleScout in Partnership with Spotted Zebra

Study reveals 90 percent of HR leaders believe that half of their workforce will need to be reskilled in the next five years

23 January 2024 – TrueBlue (NYSE: TBI), a leading provider of specialised workforce solutions, today announced the results of a comprehensive study from leading recruitment process outsourcing provider PeopleScout, a TrueBlue company, and Spotted Zebra, an award-winning HR tech company. The study’s findings demonstrate the surprising conclusion that nine out of 10 HR leaders believe that up to 50 percent of their workforce will need to be reskilled in the next five years, with only seven percent reporting an active investment in their reskilling programs.

Global Labor Trends & the Skills Countdown

The pivotal research report, The Skills Crisis Countdown, offers an unprecedented look into the evolving workforce skills landscape and the growing disconnect between employee capabilities and business needs that highlights the importance of adopting a skills-based talent acquisition and management strategy. An estimated 85 million jobs could go unfilled by 2030 that will cost $8.5 trillion in lost revenue, according to The World Economic Forum. The report indicates talent shortages are the most widespread across industries including education, hospitality, healthcare, technology, and manufacturing. Approximately 80 percent of organisations reported their top workforce challenge is recruiting skilled talent, followed by retaining key personnel and upskilling current employees.

Employers are Ill-Prepared for the Future

Global trends like automation, AI adoption, the green economy and workforce demographic shifts are rapidly changing the skills needed for jobs, making skills gaps and shortages more acute. Despite this essential need for skills alignment, companies continue to prioritise degrees and experience over skills when making hiring decisions. This may be rooted in an overall unfamiliarity with skills-based talent strategies, as one in two HR leaders admitted to lacking an understanding of skills-based practices that would support these workforce strategies.

“As a trusted talent advisor to a vast portfolio of clients across almost all industries, we are seeing that the widening skills gap is one of the top challenges facing organisations today,” said Rick Betori, President of PeopleScout & EVP of TrueBlue. “This new research is a critical step in understanding the current disconnect between the demands of the future workforce and traditional hiring practices, ultimately emphasising why skills-based talent strategies are now mission critical for an organisation’s long-term success.”

Technology Accelerates the Skills Conversation

Technology adoption is accelerating the need to evolve skills, with 50 percent of HR leaders anticipating that job roles at their organisations will transform due to shifts in required skill sets. However, the report reveals another disparity regarding perceived importance of technology skills. Despite skyrocketing demand, both employers and employees undervalue skills in technology, ranking it second to last when asked which skills are most important for the future. Furthermore, 34 percent of employers lack any plans for workforce adoption of automation and AI.

“In just a few short months, GAI went from an abstract concept to a tangible force with dramatic impacts worldwide. Skills profiles across industries have already changed dramatically and will continue to evolve rapidly,” said Simon Wright, Global Head of Talent Advisory Consulting of PeopleScout. “This research reveals that many HR leaders are not ready for this transformation. Closing the widening skills gap will require better alignment on the importance of tech literacy.”

Becoming a Skills-Based Organisation

“Skills-based talent strategies are essential, and the clock is ticking for employers across all regions and industries,” said Nick Shaw, Founder & Chief Customer Officer of Spotted Zebra. “Without future-focused skills strategies for both hiring and development, organizations will suffer lost revenue and productivity when critical jobs are left unfilled.”

Shaw and Wright will present the research findings in a webinar on Thursday, 1 February 2024, at 11 am CST. Register for the webinar here.

The PeopleScout report combined data from more than 2,000 employees surveyed across Asia-Pacific, Europe and North America and insights from a statistically significant number of senior Human Resources and Talent Acquisition leaders from organizations around the world, across sectors and sizes.

Download the full report here for more survey findings and actionable insights for employers.

About TrueBlue

TrueBlue (NYSE: TBI) is a leading provider of specialised workforce solutions that help clients achieve business growth and improve productivity. In 2022, TrueBlue served 84,000 clients and connected approximately 611,000 people to work. Its PeopleReady segment offers on-demand, industrial staffing; PeopleManagement offers contingent, on-site industrial staffing and commercial driver services; and PeopleScout offers recruitment process outsourcing (RPO) and managed service provider (MSP) solutions to a wide variety of industries. Learn more at trueblue.com.

About PeopleScout

PeopleScout, a TrueBlue (NYSE: TBI) company, is a leading RPO provider managing talent solutions that span the global economy, with end-to-end MSP and talent advisory capabilities supporting total workforce needs. PeopleScout boasts over 90% client retention managing the most complex programs in the industry. The company’s forward-looking talent professionals provide clients with the edge in the people business by consistently delivering now while anticipating what’s next. Affinix™, PeopleScout’s proprietary talent acquisition platform, empowers faster engagement with the best talent through an AI-driven, consumer-like candidate experience and optimises the talent process through data and actionable insights. Leveraging the power of data gleaned from engaging millions of candidates and contingent associates every year, PeopleScout has served clients in more than 70 countries with headquarters in Chicago, Sydney and London and global delivery centres in Toronto, Montreal, Bristol, Krakow, Gurgaon and Bangalore. For more information, please visit www.peoplescout.com.

About Spotted Zebra

Spotted Zebra empowers organisations to make skills-based decisions throughout the entire talent lifecycle—from hiring to reskilling to succession planning. Its skills-based workforce management platform features three applications—the award-winning Hiring application for skills-based recruitment; the Mobility application for reskilling; and the Development application for succession planning. Spotted Zebra was founded in 2020 by repeat founder and internet entrepreneur Ian Monk and qualified occupational psychologist and former MD of SHL Nick Shaw. Find out more at spottedzebra.co.uk.

Press Contact

Taylor Winchell
Senior Manager, External Communications
pr@trueblue.com
+1-253-680-8291

[Webinar On-Demand] The Ticking Talent Clock: Is Time Running Out to Address the Skills Crisis?

[Webinar On-Demand] The Ticking Talent Clock: Is Time Running Out to Address the Skills Crisis?

With the rapid advancement of AI, accelerated digitalisation and the greening of the economy, businesses are grappling with the changing nature of work—how we work and the types of jobs we do. In fact, a new research report from PeopleScout and Spotted Zebra, The Skills Crisis Countdown, reveals that nine in 10 HR leaders believe that up to half of their workforce will need new skills to perform their jobs in the next five years. Yet, only less than one in 10 say they are actively investing in reskilling programs.

Are HR leaders running out of time?

Join PeopleScout’s Global Head of Talent Consulting Simon Wright and Spotted Zebra’s Chief Customer Officer Nick Shaw as they delve into the key findings from the research, lay bare the skills crisis and show why the clock is ticking for HR leaders.

In the webinar, Simon and Nick cover:

  • How organisations are addressing the mismatch in skills demand and supply
  • The current state of skills utilisation, skills-based hiring and the need to expand talent pools
  • Strategies for improving talent mobility (including case studies and success stories)
  • Practical steps you can take to transition to a skills-focused model
  • And more!

 

PeopleScout Ranked No. 1 in Breadth of Service Category on HRO Today’s 2023 Total Workforce Solutions Baker’s Dozen

Global RPO provider also recognised as an Overall leader and in the Quality of Service and Size of Deal categories

10 January 2024 – PeopleScout has been named a global Total Workforce Solutions leader on HRO Today’s 2023 Baker’s Dozen Customer Satisfaction Ratings. The company was ranked #1 in the Breadth of Service category and was also ranked as an overall leader and in the Quality of Service and Size of Deal categories.

HRO Today‘s Baker’s Dozen Customer Satisfaction Ratings are based solely on feedback collected from buyers via an annual survey.

“As our clients’ trusted advisors, we are unwavering in our commitment to developing flexible, best-fit solutions to meet their unique needs—across the talent spectrum,” said Rick Betori, President of PeopleScout. “We are grateful for our valued client partners who made this recognition of our Total Workforce Solutions possible as we further our mission to connect people and work.”

“PeopleScout continues to demonstrate the breadth and depth of their total talent offerings,” said Elliot Clark, CEO and Chairman of SharedXpertise and HRO Today. “Their holistic approach to talent acquisition makes them a valuable partner to employers in achieving both their immediate and long-term workforce goals.” 

PeopleScout’s Total Workforce Solutions blend the capabilities of Recruitment Process Outsourcing (RPO), Managed Service Provider (MSP) services and Talent Advisory expertise into a single talent program. As part of the TrueBlue family of brands—which also includes on-demand industrial staffing provider PeopleReady and contingent, on-site industrial staffing and commercial driver service provider PeopleManagement—PeopleScout is uniquely positioned to offer holistic workforce solutions across the total workforce spectrum, helping clients achieve their current and future workforce goals.

The company’s broad and deep expertise built over more than 30 years is foundational to their support of talent programs ranging from high-volume frontline roles to highly skilled niche hiring. Embedded within PeopleScout’s talent solutions is their mobile-first, cloud-based platform, Affinix™, which delivers speed and scalability, providing end-to-end support or integrating with existing talent technologies to create a superior experience for candidates, hiring managers and recruiters. 

PeopleScout continues to be recognized as a leader in RPO, MSP and Total Workforce Solutions. In 2023, PeopleScout was named an RPO Leader by both Everest Group and NelsonHall, and was named a leader on the global, EMEA and APAC HRO Today RPO Baker’s Dozen lists.

You can view the full Total Workforce Solutions 2023 Baker’s Dozen Customer Satisfaction Ratings here.

Press Contact
Taylor Winchell
Senior Manager, External Communications
pr@trueblue.com
+1-253-680-8291

PeopleScout Named an RPO Leader in EMEA and APAC on HRO Today’s Baker’s Dozen

RPO provider rankings based on customer feedback

LONDON – November 27, 2023 – PeopleScout, a leading global provider of talent solutions, has been recognised as an RPO leader on HRO Today’s 2023 RPO Baker’s Dozen Customer Satisfaction Ratings in EMEA and APAC. This follows the company’s ranking as an enterprise leader on the global 2023 RPO Baker’s Dozen list announced in October.

“At PeopleScout, our clients are at the centre of everything we do, and the trust they place in us is paramount,” said Rick Betori, PeopleScout President. “As a dedicated talent partner to organisations across the globe, we are committed to developing flexible and scalable solutions to their toughest talent challenges.”

HRO Today‘s Baker’s Dozen Customer Satisfaction Ratings are based solely on feedback from RPO buyers. The EMEA and APAC lists rank the top RPO providers within each respective region. Providers are evaluated on three sub-categories—breadth of service, size of deal and quality of service—in addition to an overall ranking.

“This recognition as an RPO leader in both EMEA and APAC is validation of our efforts to drive innovation in talent solutions and talent advisory capabilities globally,” said Andrew Wilkinson, Executive Leader and Managing Director in EMEA and APAC. “We remain grateful for the strength of our client partnerships around the world, without which, these rankings would not be possible.”

PeopleScout’s talent solutions combine speed, scalability and industry-leading technology with over 30 years of experience across geographies and industries to provide clients with the competitive edge they need to hire top talent. Backed by its award-winning technology, Affinix™ PeopleScout’s best-in-class RPO solutions take a partnership-oriented approach to provide full-cycle, partial cycle or project-based support to simplify the talent acquisition process, enhance the candidate experience and drive lasting business outcomes.

In addition to its recognition as an industry leader on HRO Today’s RPO Baker’s Dozen annual list for more than 10 years, the company was also named an RPO Leader on Everest Group’s 2023 RPO PEAK Matrix and a Leader in every category of NelsonHall’s 2023 NEAT Vendor Evaluation for RPO.

Learn more about the 2023 RPO Baker’s Dozen in EMEA and APAC on the HRO Today website.
 
Press Contact
Taylor Winchell
Senior Manager, External Communications
pr@trueblue.com
+1-253-680-8291

PeopleScout Recognised with Three 2023 Recruitment Marketing Awards

UK-Based Awards Program Gives Distinction for PeopleScout’s Innovation and Creativity in Their Work with Clients 

LONDON – November 15, 2023 – PeopleScout has been named a three-time winner in the 2023 Recruitment Marketing Awards. The awards recognise the company’s success in campaign development, art direction and recruitment website design for their clients. PeopleScout also made the shortlist for the Video (£15,001+), Employer Brand, Recruitment Effectiveness and Agency of the Year awards. 

Since its launch in 1980, the Recruitment Marketing Awards have recognised excellence and professionalism in recruitment marketing and talent management. A total of 26 awards were given this year. One winner is selected in each category, after careful review by two judging panels. 

“These honours from the Recruitment Marketing Awards and recognition among our industry peers are a testament to our team’s expertise and creativity,” said PeopleScout Head of Talent Advisory, David Coombs. “We remain grateful for the trust our clients place in us to develop new and unique ways of attracting and engaging top talent.” 

PeopleScout’s winning entries include: 

Campaign of the Year and Best Art Direction – Herts Care Careers 
Herts Care enlisted PeopleScout’s help in creating a bright, vibrant and playful campaign to help make careers in the care industry more sought after and seen in a new light. The bold, attention-grabbing and inspiring art direction delivered Herts Care’s ambition—visuals used brought a “sense of adventure” to people in the health company’s care and represented the love-of-life in the individuals they seek to support. Judges said the concept was “creative, fun and showcased a different side of the organisation.” 

Best Recruitment Website (under £50,000) Home Office 

Struggling to meet objectives because of misconceptions about what it means to be a civil servant, the Home Office sought PeopleScout’s expertise to create a new recruitment website and develop a targeted employer brand. The team created an approach that was thoroughly researched, evidenced and tested, and was designed to supercharge the user experience and change perceptions about working at the Home Office. To attract people to consider careers with the organisation, the visual style of the website incorporated a contemporary colour palette and emphasised diversity in its imagery. The site surpassed the initial target of 100,000 users in the first 12 months, attracting 458,847 users within the first year. Judges called the website “creative, different from the usual government scope and very engaging.” 

PeopleScout’s UK-based talent advisory practice provides world-class expertise in employer branding, recruitment marketing, assessment, DE&I consulting, talent market insights and more. Their passionate team of problem solvers—from psychologists and creatives to strategists and technologists—offer a depth and breadth of experience gained over 30 years of creating award-winning strategies for clients across the globe in every sector. 

See the full list of 2023 RMA winners here
 

Press Contact 
Taylor Winchell 
Senior Manager, External Communications 
pr@trueblue.com 
+1-253-680-8291 

PeopleScout Named Talent Provider of Year by TIARA Talent Solutions Awards Europe

The global RPO leader was also recognised as the Best Talent Solutions Firm to Work For and Won the Employer Brand Award

LONDON – OCTOBER 16, 2023– PeopleScout has received three honours from the TIARA Talent Solutions Awards Europe. The company was named both Talent Provider of the Year and Best Talent Solutions Firm to Work For as well as the winner of the Employer Brand award.

 “We are delighted to receive this recognition from TIARA Talent Solutions Awards Europe as evidence of our fresh, creative and bold approach to the work we do for our clients,” said PeopleScout Executive Leader and Group Managing Director of EMEA and APAC, Andrew Wilkinson. “This achievement is a testament not only to our innovative approaches to our clients’ challenges, but also our internal focus on enhancing our own employee experience.”

The judges cited PeopleScout’s consistency in developing creative solutions to client challenges and use of strong processes to deliver impressive results as evidence to support their recognition as Talent Provider of the Year. PeopleScout also demonstrated the use of a bold and inventive employer brand strategy, creating what the judges called a “hugely improved presence for the client through clever, lively and diverse creative work.” Finally, the company’s focus on their people, including processes to provide support, education and training for their employees, was apparent to the judges, earning PeopleScout the distinction of Best Talent Solutions Firm to Work For.

The TIARA Talent Solutions Awards Europe are open to all HR and employer teams who operate within Europe and set the standard for excellence, innovation and achievement, enabling employers to showcase the incredible work they do in talent acquisition.

All award entries are reviewed throughout a three-stage judging process to ensure credibility and enhance prestige for all those recognised. Once an initial shortlist of finalists is identified by TALiNT Partners’ senior team, a second round of review is conducted by a panel of distinguished industry judges before the final judging day where winners are selected across 13 categories.

See the full list of 2023 TIARA Talent Solutions Awards Europe here.

Press Contact
Taylor Winchell
Senior Manager, External Communications
pr@trueblue.com
+1-253-680-8291

PeopleScout Named a Leader on HRO Today’s 2023 RPO Baker’s Dozen 

Global Recruitment Process Outsourcing (RPO) provider ranked in the top five based on buyer feedback 

4 October 2023 — PeopleScout has again been recognised as a leader in Recruitment Process Outsourcing (RPO) solutions on HRO Today’s 2023 RPO Baker’s Dozen Customer Satisfaction Ratings. 

The HRO Today Baker’s Dozen ranks the top 13 RPO providers globally, based on feedback collected through a survey of current buyers of RPO services. Providers are evaluated in three sub-categories: breadth of service, size of deal and quality of service. 

“We are honoured to receive this distinction from HRO Today and are incredibly grateful for our valued client partners who made this possible,” said Rick Betori, President of PeopleScout. “This recognition validates our unwavering commitment to developing solutions that provide our clients the speed, scalability and agility they need to compete in today’s talent landscape.” 

“PeopleScout has once again earned its place as a leader on this year’s RPO Baker’s Dozen list,” said Elliot Clark, CEO and Chairman of SharedXpertise and HRO Today. “With a focus on flexibility and agility to drive measurable results, PeopleScout remains a top choice for employers looking to augment their internal teams or completely outsource their recruitment processes to hire the best talent, faster.” 

PeopleScout’s talent solutions combine speed, scalability and industry-leading technology with over 30 years of experience across geographies and industries to provide clients with the competitive edge they need to hire top talent. Backed by its award-winning technology, Affinix™ PeopleScout’s best-in-class RPO solutions take a partnership-oriented approach to provide full-cycle, partial cycle or project-based support to simplify the talent acquisition process, enhance the candidate experience and drive lasting business outcomes. 

PeopleScout has been named an industry leader on HRO Today’s RPO Baker’s Dozen annual list for more than ten years. The company was also named to HRO Today’s 2023 Managed Service Provider (MSP) and 2022 EMEA, APAC and Total Workforce Solutions Baker’s Dozen lists. PeopleScout was also named an RPO Leader on Everest Group’s 2023 RPO PEAK Matrix and a Leader in every category of NelsonHall’s 2023 NEAT Vendor Evaluation for RPO. 

Learn more about the 2023 RPO Baker’s Dozen on the HRO Today Magazine website.   

Press Contact  
Taylor Winchell  
Senior Manager, External Communications  
pr@trueblue.com  
+1-253-680-8291 

PeopleScout Launches RPO Amplifiers—Modular Talent Solutions to Help Employers Boost their Recruitment Efforts

Curated suite of modular recruitment solutions helps augment recruitment efforts, deliver fast results and drive lasting business impact

LONDON—6 September 2023—Recruitment process outsourcing (RPO) leader PeopleScout is proud to announce the launch of RPO Amplifiers, a curated suite of modular recruitment solutions to help employers augment their recruiting teams when and where they need it most. Whether it’s focused support for peak hiring seasons or sourcing hard-to-fill roles, RPO Amplifiers are designed to help organisations meet immediate talent goals and drive lasting business impact.  
 
“We are committed to meeting our clients’ unique needs with customisable talent solutionsand a full-cycle RPO engagement may not always be the best fit,” said Rick Betori, President of PeopleScout. “The flexibility of RPO Amplifiers allows organisations to scale quickly and augment their existing recruitment efforts, giving them the agility needed to compete in today’s talent landscape.” 
 
PeopleScout’s suite of RPO Amplifiers includes: 

  • Talent Mapping: PeopleScout experts harness research and analytics to help employers make better workforce planning decisions with insight into talent availability, salary benchmarks and more. 
  • Talent Sourcing: This talent sourcing solution helps employers boost their internal recruitment resources, engage with passive candidates and generate a list of qualified, enthusiastic applicants. 
  • Talent Campaign: Surge Support: This project-based solution leverages the expertise of PeopleScout’s recruitment pros when and where needed, without increasing permanent recruiter headcount. Surge Support is implemented quickly and seamlessly, providing all the benefits of RPO expertise on a short-term basis. 
  • Assessment Transformation: This solution helps employers deploy assessments to make the right hires and enhance the candidate experience, leveraging cutting-edge technology and visionary design. 

RPO Amplifiers offer scalable, agile recruitment support for organisations in all industries, augmenting existing processes with focused support, backed by PeopleScout’s 30+ years of recruitment expertise. RPO Amplifiers can be added as a standalone service or combined with an existing RPO engagement—whether with PeopleScout or another provider—when extra support is needed. 

Learn more about PeopleScout’s RPO Amplifiers here

TrueBlue Promotes Taryn Owen to President and Chief Executive Officer

Paul Reitz Appointed to Board of Directors

TACOMA, Wash. — TrueBlue, a leading provider of specialised workforce solutions, today announced that President and Chief Operating Officer Taryn Owen has been promoted to President and Chief Executive Officer and a member of the TrueBlue Board of Directors effective September 12, 2023. Owen will succeed Chief Executive Officer Steven C. Cooper, who, at that time, will step down as CEO and board member and serve in an advisory capacity through year end.

Owen has served as TrueBlue President and COO since September 2022. Over her 13-year tenure with TrueBlue, she has led the company through significant periods of growth, was instrumental in its pandemic response and recovery, spearheaded its digital transformation strategies and successfully led several acquisitions and substantial international expansion. Owen has been recognised for her industry leadership, including annual appearances on the Staffing Industry Analysts’ (SIA) Staffing 100 and Global Power 150.

“Taryn is a proven leader with the right expertise, strategic vision and alignment with our mission and values to lead TrueBlue forward,” stated TrueBlue Chairman Jeffrey B. Sakaguchi. “We are confident in the strong leadership that Taryn will bring to the role and are grateful to Steve for his steadfast guidance and numerous contributions.”

Cooper initially retired as TrueBlue CEO in 2018 and went on to serve as Chairman of the Board. Over his 25 years of service, Cooper led TrueBlue’s transformation from a general labour staffing business to a specialised workforce solutions provider. In June 2022, he stepped back into the CEO role and will now serve in an advisory capacity through December 31, 2023, when he will retire from the company.

Regarding Paul Reitz, Sakaguchi stated, “We are pleased to welcome Paul to TrueBlue. Paul has an impressive track record of driving growth, operational efficiency and performance excellence. He will make an excellent addition to the board.”

Paul Reitz joined the TrueBlue Board of Directors effective August 11, 2023. Reitz is the CEO of Titan International and a member of its board of directors. Reitz joined Titan as Chief Financial Officer in 2010 and was later promoted to President in 2014, and then CEO in 2017. Over his tenure, Reitz has been instrumental in driving Titan’s global growth strategy and implementing processes that significantly improve global operating efficiency, performance and financial health.

About TrueBlue

TrueBlue (NYSE: TBI) is a leading provider of specialised workforce solutions that help clients achieve business growth and improve productivity. In 2022, TrueBlue served 84,000 clients and connected approximately 611,000 people to work. Its PeopleReady segment offers on-demand, industrial, and highly skilled staffing; PeopleManagement offers contingent, on-site industrial staffing and commercial driver services; and PeopleScout offers recruitment process outsourcing (RPO) and managed service provider (MSP) solutions to a wide variety of industries. Learn more at www.trueblue.com.

Press Contact
Taylor Winchell
Senior Manager, External Communications
pr@trueblue.com
+1-253-680-8291

PeopleScout Named a 2023 Global Leader in Recruitment Process Outsourcing by Everest Group for Fifth Consecutive Year 

Everest Group recognised PeopleScout as a Leader in North America and a Major Contender in EMEA and APAC 

CHICAGO – June 14, 2023 – PeopleScout has been named a Leader in Everest Group’s Recruitment Process Outsourcing (RPO) Services PEAK Matrix® Assessment 2023 for the fifth consecutive year. In addition to being named a global Leader, PeopleScout was also named a Leader in North America and a Major Contender in both EMEA and APAC.   

“PeopleScout continues to generate more value for its clients by steadily expanding its geographic footprint and client portfolio. It continues to invest in improving its Affinix™ ecosystem and in adding strategic advisory and consulting services to its offerings,” said Arkadev Basak, Partner, Everest Group. “Its deep expertise and strong brand recall in North America remained strong in 2022. This enabled PeopleScout to hold its position as a Leader both globally and in North America in Recruitment Process Outsourcing (RPO).”   

Everest Group classifies RPO service providers into three ascending categories of Aspirants, Major Contenders and the highest designation, Leaders. Everest Group’s PEAK Matrix® framework assesses the market impact and overall delivery capability of RPO service providers.  

“It’s an honour to receive this distinction as recognition of our success in delivering specialised talent solutions, our world-class talent advisory services and the breadth and depth of our industry-specific expertise,” said Rick Betori, President of PeopleScout. “As our clients’ strategic advisors, we remain steadfast in our commitment to bringing forward flexible and creative solutions to their toughest talent challenges, supporting their workforce needs now and into the future.” 

Everest Group’s assessment of PeopleScout on this year’s PEAK Matrix highlighted the following key strengths:   

  • PeopleScout is a global provider of specialised workforce solutions including RPO, CWM and talent advisory services. 
  • PeopleScout has expertise in sourcing blue- and white- collar talent for roles in engineering and IT, healthcare delivery, and sales and marketing. 
  • PeopleScout operates and serves buyers across multiple regions. In EMEA, PeopleScout has a growing presence, with an emphasis on the UK market, where it engages primarily with buyers in the government/public sector and high-tech verticals. In APAC, PeopleScout serves buyers from diverse sectors such as high-tech, retail and healthcare. 
  • PeopleScout has had success in delivering total talent solutions as well as helping buyers with early careers hiring and high-volume recruitment. 
  • PeopleScout’s talent advisory teams support buyers on a wide range of consulting engagements, including employer branding and recruitment marketing, candidate assessment, workforce planning, DE&I strategy and talent market insights. 
  • PeopleScout continues to invest in its proprietary, modular, cloud-based recruitment platform, Affinix™, which offers features of ATS/CRM, AI-based sourcing and screening, career websites, and virtual and text-based interviews, as well as a high-volume recruitment solution. Affinix Analytics provides users with visibility into key recruitment metrics around hiring workflows and SLA adherence through customisable views and dashboards. 

Everest Group’s research is based on three key sources of information: its database of approximately 5,200 RPO deals, the operational capability of the 45+ assessed RPO service providers and ongoing buyer surveys and interactions. To be named a Leader, RPO providers must have the highest maturity levels in market impact, vision and capability.  

To learn more about the RPO Services PEAK Matrix® Assessment 2023 visit the Everest Group website.  

Press Contact 
Taylor Winchell 
Senior Manager, External Communications 
pr@trueblue.com 
+1-253-680-8291