Category: News

PeopleScout Identified as a Leader in all Categories in NelsonHall’s 2020 NEAT Vendor Evaluation for RPO

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World’s largest RPO provider named a global leader for the third consecutive year

Chicago – October 27, 2020 – PeopleScout has been named a Leader, the highest rating, in every category in NelsonHall’s global 2020 NEAT Vendor Evaluation for RPO. The categories in which PeopleScout was recognised as a Leader are: Geographic Footprint and Scalability, TA Transformation, Innovation in Services, Candidate Experience, as well as an Overall rating.

Nikki Edwards, Principal Analyst, HR Technology & Services, NelsonHall, said: “PeopleScout has expanded and enhanced its portfolio of RPO models and services to embrace the challenges of hiring talent in 2020 and beyond. Further, it has upgraded its multifunctional Affinix platform, leveraging many of the latest technology/tools available in the marketplace to enable its clients achieve a competitive edge.”  

NEAT is NelsonHall’s vendor evaluation and assessment tool, offering companies around the world a comprehensive assessment of vendors’ offerings and capabilities. The NEAT for RPO enables buyers to strategically evaluate vendors across a range of criteria and business situations with a specific focus on candidate experience, innovation and global delivery.

“It is an incredible honour to be named a Leader in all categories in NelsonHall’s 2020 NEAT vendor evaluation for RPO,” said PeopleScout President Brannon Lacey. “When COVID-19 emerged, PeopleScout was quick to pivot and enhance our solution offerings in a way that met the changing needs of our clients and kept people safe without sacrificing an exceptional candidate experience. As we look to the future, we will continue to focus on supporting our clients’ talent programs with the right balance of human-touch and superior talent technology throughout the entire hiring process.”

Positioning as a “Leader” on the NEAT vendor evaluation is based on a combination of analyst assessments and feedback from RPO vendor clients. Interviews with RPO vendor clients focus on measuring the vendor’s ability to deliver immediate benefit as well as evaluating the vendor’s suitability to meet future requirements. 

Highlights from NelsonHall’s evaluation of PeopleScout on the 2020 NEAT vendor evaluation include the company’s:

  • Broad range of RPO, and more widespread, talent solutions, including those established for working in a COVID-19 world
  • Talent Advisory services, notably employer branding, assessment, recruitment marketing and the future of work consulting
  • Global footprint across North America, EMEA and APAC through the 2018 acquisition of TMP Holdings LTD and previous acquisitions
  • Commitment to Diversity and Inclusion, notably minimising bias in assessments and selection methods plus its established Veteran Talent Exchange platform
  • Technology innovation, notably its comprehensive set of enhancements to its Affinix platform in 2019/2020
  • Repositioning as a Total Workforce Solutions organisation, establishing a unified approach to operational delivery and technology platforms

PeopleScout continues to be a leader in RPO, MSP and Total Workforce Solutions. Earlier in 2020, PeopleScout was named the largest RPO provider in North America and a Leader in Everest Group’s Recruitment Process Outsourcing (RPO) Services PEAK Matrix® Assessment 2020. Also in 2020, PeopleScout was named a global leader in HRO Today’s Baker’s Dozen Customer Satisfaction Ratings for MSP and RPO, as well as the No. 1 RPO provider in APAC for the second consecutive year and a leading RPO provider in EMEA. PeopleScout’s talent technology platform, Affinix, was named a winner in the 2020 American Business Awards in the Artificial Intelligence/Machine Learning Solution — Business Technology category.

Learn more about PeopleScout’s 2020 NelsonHall NEAT vendor evaluation by downloading the full report.

About NelsonHall
NelsonHall is the leading global analyst firm dedicated to helping organisations understand the ‘art of the possible’ in digital operations transformation. With analysts in the U.S., U.K., and Continental Europe, NelsonHall provides buy-side organisations with detailed, critical information on markets and vendors (including NEAT assessments) that helps them make fast and highly informed sourcing decisions. And for vendors, NelsonHall provides deep knowledge of market dynamics and user requirements to help them hone their go-to-market strategies. NelsonHall’s research is based on rigorous, all-original research, and is widely respected for the quality, depth, and insight of its analysis.

About PeopleScout
PeopleScout, a TrueBlue company, is the world’s largest RPO provider managing talent solutions that span the global economy, with end-to-end MSP and talent advisory capabilities supporting total workforce needs. PeopleScout boasts 97% client retention managing the most complex programs in the industry. The company’s thousands of forward-looking talent professionals provide clients with the edge in the people business by consistently delivering now while anticipating what’s next. Affinix, PeopleScout’s proprietary talent acquisition platform, empowers faster engagement with the best talent through an AI-driven, consumer-like candidate experience with one-point ATS and VMS integration and single sign-on. Leveraging the power of data gleaned from engaging millions of candidates and contingent associates every year, PeopleScout enhances talent intelligence for clients across more than 70 countries with headquarters in Chicago, Sydney and London and global delivery centers in Toronto, Montreal, Charlotte, Bristol, Krakow, Gurgaon and Bangalore. For more information, please visit www.peoplescout.com.

TrueBlue Names Brannon Lacey President of PeopleScout

Posted on by skatz

TACOMA, Wash. — September 15, 2020 — TrueBlue, a global leader in specialized workforce solutions, announced today a new appointment to its senior leadership team. Brannon Lacey has been named President of PeopleScout, a division of TrueBlue and the world’s largest recruitment process outsourcing provider. Lacey replaces outgoing interim President Chip Holmes.

Lacey most recently served as the President and Chief Product Officer of Benefits Solutions at Alight, a leading human capital and business solutions provider. At Alight he led a $2 billion business segment and a global team of 14,000 colleagues.

Prior to Alight, Lacey spent more than four years at Rackspace, where he served as SVP & General Manager of Application Services among other roles. Before that, Brannon served as a principal at Samsung Ventures, where he led venture capital investments for mobility products. He has also held a variety of strategic technology consulting and leadership roles at Samsung, Skaya and Accenture.

“Brannon is a technology-centric leader with strong expertise in product management, global leadership, and human capital solutions,” said TrueBlue CEO Patrick Beharelle. “He has the right vision and capabilities to lead PeopleScout’s next phase of growth and innovation, with customer success and ongoing digital transformation as guiding principles.”

About TrueBlue

TrueBlue (NYSE: TBI) is a leading provider of specialized workforce solutions that help clients achieve business growth and improve productivity. In 2019, TrueBlue connected approximately 724,000 people with work. Its PeopleReady segment offers on-demand, industrial staffing, PeopleManagement offers contingent, on-site industrial staffing and commercial driver services, and PeopleScout offers recruitment process outsourcing (RPO) and managed service provider (MSP) solutions to a wide variety of industries. Learn more at www.trueblue.com.

PEOPLESCOUT SHORTLISTED FOR 14 RECRUITMENT MARKETING AWARDS

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We are proud to announce that we have been shortlisted for 14 Recruitment Marketing Awards across 13 different categories for 9 different clients. The RMA’s are one of the leading awards for recruitment marketing and it is a great achievement to be shortlisted in so many areas. An exceptional testament to our teams and our clients as we dare to be different. Shortlisted entries include:

  • Copywriting – The NHS
  • Copywriting – Vodafone
  • Campaign of the year – The AA & PeopleScout
  • Graduate Initiative – Vodafone
  • Outdoor campaign – The AA & PeopleScout
  • Recruitment website below £50k – City of London Corporation
  • Social media – The AA & PeopleScout
  • Print collateral – Addleshaw Goddard
  • Audio – Kent County Council
  • Experiential – The AA & PeopleScout
  • Video under £5k – Diageo
  • Video £5k – £15k – Vodafone
  • Video £15k+ – DEFRA
  • Recruitment Effectiveness – Virgin Media

PeopleScout Shortlisted in Five Categories at the 2020 Recruiter Awards

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We’re delighted to announce that we have been nominated in five categories at the Recruiter Awards 2020.

• Most Effective Employer Brand Development
• Best Client Service
• Best International Recruitment Agency
• Recruitment Technology Innovation of the Year
• Most Effective Recruitment Marketing Campaign

See the full shortlist here: https://bit.ly/3cQDVgA

PEOPLESCOUT NAMED A LEADER ON HRO TODAY’S 2020 MSP BAKER’S DOZEN

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Buyers also rank PeopleScout as No. 1 in “Breadth of Service” category 

Chicago — May 14, 2020 — PeopleScout has been recognised as a leader in Managed Service Provider (MSP) solutions on HRO Today’s annual MSP Baker’s Dozen Customer Satisfaction Ratings. In addition to being named a leader, PeopleScout was ranked No. 1 in the Breadth of Service category. 

“Thank you to our valued clients for making this recognition possible. We are honoured to again be named an MSP leader,” said PeopleScout Interim President Chip Holmes. “As we continue to face the obstacles presented by the coronavirus pandemic together, our commitment to providing innovative workforce management solutions to meet our clients’ ever-changing needs remains our top priority.” 

PeopleScout’s Beyond the Expected MSP service approach leverages powerful analytics and a wealth of experience to optimise supplier and workforce performance, maximise efficiency, increase cost savings and ensure compliance. PeopleScout’s MSP solutions go beyond the cost controls and process administration typical of standard MSP programs to deliver consultative insight and a uniquely transparent approach to partnership that moves businesses forward.  

PeopleScout’s MSP solutions are also powered by Affinix™, PeopleScout’s proprietary talent technology, to harness the power of data and analytics, allowing clear visibility across contingent workforces and other labour channels for a total workforce view. Embedded within PeopleScout’s talent solutions, Affinix is a robust platform that delivers speed and scalability to our MSP clients while leveraging artificial intelligence, machine learning, automation, predictive analytics and more. 

HRO Today surveys current buyers of MSP services for its Baker’s Dozen, which ranks the top 13 MSPs in the industry. PeopleScout has been named to this elite list every year since its inception. Learn more on the HRO Today Magazine website. 

About PeopleScout 
PeopleScout, a TrueBlue company, is the world’s largest RPO provider managing talent solutions that span the global economy, with end-to-end MSP and talent advisory capabilities supporting total workforce needs. PeopleScout boasts 98% client retention managing the most complex programs in the industry. The company’s thousands of forward-looking talent professionals provide clients with the edge in the people business by consistently delivering now while anticipating what’s next. Affinix, PeopleScout’s proprietary talent acquisition platform, empowers faster engagement with the best talent through an AI-driven, consumer-like candidate experience with one-point ATS and VMS integration and single sign-on. Leveraging the power of data gleaned from engaging millions of candidates and contingent associates every year, PeopleScout enhances talent intelligence for clients across more than 70 countries with headquarters in Chicago, Sydney and London and global delivery centres in Toronto, Montreal, Charlotte, Bristol, Krakow, Gurgaon and Bangalore. For more information, please visit www.peoplescout.co.uk

VIRTUAL ASSESSMENT – EMPOWERING YOU TO MAKE THE BEST HIRING DECISIONS.

Posted on by mhill

PeopleScout’s virtual assessment solution enables you and your hiring managers to continue to assess candidates in a robust and engaging manner –empowering you to make the best hiring decisions when face-to-face meetings are not an option.

Our team of expert Assessment Psychologists can provide you with insight and support in creating a virtual assessment programme. From designing and setting-up individual assessments to creating a full assessment centre day with multiple candidates, exercises and assessors. We can also help you to organise, schedule and deliver the assessment if your resource is stretched..

For more information please take our latest fact sheet here.

VIDEO INTERVIEWING AT YOUR FINGERTIPS

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We want to help you deliver the candidates you need for your business right now.  PeopleScout has a simple, remote interviewing solution which provides you with:

  • Live video interviewing
  • 1-to-1 or panel
  • Computer and mobile device optimised
  • Recordings for later review

Our quick to install system includes:

  • Candidate self-scheduling functionality
  • Fully GDPR-compliant with EU data centres

We also have plenty of immediately available capacity to support clients (existing and new) to adapt to remote work challenges.  We are able to set-up, accept, screen and score your candidate’s video interviews using our trained recruitment coordinators.

For more information please take our latest fact sheet here.

PEOPLESCOUT’S RESPONSE TO COVID-19: Working Together to Prevent, Protect and Contain

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PeopleScout
Coronavirus (COVID-19) Response
March 17, 2020

At PeopleScout and the broader TrueBlue organisation, the health and well-being of our employees and clients around the globe is our top priority. We are operating with an abundance of caution to keep our employees and clients safe during the fast-evolving coronavirus (COVID-19) outbreak. We also stand committed to supporting our clients and suppliers through this time.

The PeopleScout and TrueBlue crisis response team is monitoring the situation closely both globally and locally in the UK and adjusting our internal policies in alignment with global, government and local health organisations.

Policy Approach: In setting policies and taking action related to the coronavirus, our intent is, at a minimum, to follow guidance from relevant authorities including the UK Government and NHS. When additional or more extensive actions are prudent in light of the nature of our operations, we will do more than the standard guidance suggests to safeguard our employees.

Information Sharing: We have established a coronavirus information hub for our employees to make it easy for them to stay informed and protected with access to safety recommendations, frequently asked questions and links to useful resources. In addition, we have a UK coronavirus email address for employees to raise their concerns and share information about their specific needs and risks. We also are producing a regular cadence of outbound communications to ensure our employees are kept up to date on policy changes and critical developments and how we are changing workplace practices to align with government direction. We have posted our coronavirus response statement on our website and will continue to update this in line with developments in the UK and global markets.

Healthy Work Environment: As part of our usual protocol, PeopleScout promotes a healthy work environment by encouraging sick employees to stay home and by providing office cleaning services and hygiene supplies such as hand sanitizers. As part of our coronavirus response, we have implemented enhanced environmental hygiene measures and are regularly sharing and reinforcing the measures recommended by the health authorities to help protect against coronavirus. Self-isolation practices are in place to contain any potential spread of the virus amongst employees.

Travel Policy: We have temporarily suspended international travel and have restricted all non-critical domestic travel. Employees who have traveled to high-risk areas will be asked to work from home. Our goal is to reduce the risk that anyone at PeopleScout might contract or inadvertently spread the virus. These policy changes are important steps to help minimise the spread of coronavirus. We will continue to monitor the situation and adjust this policy as additional information becomes available from world health authorities.  

Business Continuity: PeopleScout has well-planned and documented capabilities for continuing to provide world-class service to our clients no matter what challenges we may experience in our work environments. This includes crisis-management, emergency response and business continuity plans, as well as client-specific protocols. Our global delivery centers and virtual teams provide a great deal of flexibility about where work is performed, and our client-specific plans take into account our work sites as well as our clients.

Work From Home Policy: The vast majority of PeopleScout employees are equipped to work from home, which provides us with a great deal of flexibility in the event that the situation calls for worksite restrictions. Work from home protocols are part of our business continuity plans and will be implemented as needed at PeopleScout and client locations in the event of elevated risk, mandated social distancing measures or changes to client policies.

Each client team is now mostly working from separate locations, thereby reducing the risk of any single team becoming ineffective but, in the event that any team’s capability is significantly reduced, we have scheduled frequent internal calls to allow work to flow to resources in the business that will enable us to continue to deliver our normal services.

We have tested home working from all our key locations within client teams and have now implemented a work from home model for the majority of our employees at all of our facilities, ensuring that we can provide continuity of service for all of our customers and from our suppliers. Work from home protocols are part of our business continuity plans and are being implemented as needed at PeopleScout.

We have been in contact with our key suppliers including media and technology partners to ensure that, like us, they have planned for continuing operating effectiveness and we will continue to monitor their readiness and business continuity plans.

PeopleScout is committed to supporting our clients’ current needs and emerging needs through the coronavirus outbreak. First and foremost, our commitment is to continue to deliver excellent service while communicating transparently. That begins with regular sharing of our response to coronavirus and continues with ongoing communication about how coronavirus is impacting the markets in which we operate and sharing any specific threats to supply.

Additionally, many organisations have already experienced significant impact to business demand and operations. At PeopleScout and TrueBlue, we are committed to nimbly supporting our clients through this situation.

If you have a specific question related to your situation, please email coronavirus@peoplescout.co.uk and we will respond to you directly.

Staffing Industry Analysts Names Four TrueBlue Leaders to List of Global Power 150 Women in Staffing

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TACOMA, Wash. – TrueBlue is happy to announce that four of its leaders have been named to Staffing Industry Analysts’ (SIA) list of “Global Power 150 Women in Staffing.” In its fifth year, this annual list recognises women who stand out as leaders and influencers in the global talent marketplace.

The TrueBlue executives featured this year include:

Taryn Owen serves as the President of PeopleScout, an award-winning RPO, MSP, Total Workforce Solutions, and talent advisory provider. She has led the organisation through a period of substantial growth, global expansion, multiple acquisitions, and the launch of the company’s game-changing Affinix™ talent technology. Under Owen’s leadership, PeopleScout has earned top rankings from NelsonHall and Everest Group. In 2019, PeopleScout was named the No. 1 MSP provider for the third consecutive year, the No. 1 RPO provider in APAC, and an Enterprise, EMEA and Healthcare RPO Leader on HRO Today’s Baker’s Dozen Customer Satisfaction Ratings. On November 13, 2019, Owen was named President of TrueBlue’s PeopleReady division effective December 30, 2019. This is her third consecutive year on the list.

Kristy Willis serves as the Chief Sales Officer for PeopleReady,one of North America’s largest industrial staffing firms with 600+ branches. Through cutting-edge leadership, sales, and customer service strategies, Willis plays an instrumental role in serving 17,000 clients every week and helping 21,000 people find work every day. An industry veteran who co-chaired an initiative to bring white glove service to blue collar employment, Willis drives greater ROI for clients and collaborates with TrueBlue’s sister companies to provide a total workforce solution. A strong advocate for empowering others, Willis is actively involved in the advancement of people with disabilities in the workforce.This is her second consecutive year on the list.

Jill Quinn serves as President of Centerline Drivers, a premier commercial driver staffing services company. Passionate about diversity and inclusion, Quinn is at the helm of an organisation where women comprise 50 percent of the leadership team and 65 percent of total staff. Quinn grew Centerline into a nationwide operation employing more than 4,000 drivers annually, and plays a key role in helping the transportation industry address driver talent shortages. Her dedication to connecting people with work is matched by her commitment to accident-free driving, compliance, public and driver safety, and a positive employee culture. Quinn sits on the Board of Governors of the National Private Truck Council. This is her second appearance on the list.

Loree Lynch serves as the Senior Vice President of Operations for Staff Management | SMX, which specialises in on-site management of scalable, contingent workforces across North America. A pioneer in the staffing industry as a founding partner of Staff Management | SMX, Lynch was instrumental in creating on-site staffing for contingent labour solutions. Today, Lynch focuses on operations, workforce development, risk and safety, and provides operational leadership for Staff Management | SMX’s global client base. She helps maintain Staff Management | SMX’s long-term client base through its Clients for Life programme. This is her second consecutive year on the list.

“We are proud that Taryn, Kristy, Jill, and Loree have been recognised by SIA again this year,” said Patrick Beharelle, CEO of TrueBlue. “Each leader has helped to further the success of our company and industry while driving home the importance of diversity and inclusion. They exemplify strong, purpose-based leadership and how it can have a positive impact on our customers, workers, and communities.”

“The women named to this year’s Global Power 150 list play an important role in bringing value to the workforce solutions ecosystem, elevating not only the bottom line for their organisations but lifting up their teams through a passionate focus on employee development and creation of positive and inclusive cultures in which talent thrives,” said Subadhra Sriram, Editor & Publisher, Media Products at SIA.“As we celebrate this year’s honorees for their achievements in taking the industry forward, we also continue to be inspired by women across companies big and small bringing benefit to business and society, and share in the desire to see more women with a seat at the table.”

About TrueBlue

TrueBlue (NYSE: TBI) is a global leader in specialised workforce solutions that help clients achieve business growth and improve productivity. In 2018, the company connected approximately 730,000 people with work. TrueBlue’s PeopleReady segment offers on-demand industrial staffing services, People Management offers contingent and productivity-based, on-site industrial staffing and driver staffing services, and PeopleScout offers recruitment process outsourcing (RPO) and managed service provider (MSP) solutions to a wide variety of industries. Learn more at www.trueblue.com.